This page outlines how Hearthline Decor Services (“we”, “our”, “the studio”) collects, stores and uses personal information provided by visitors, clients or potential clients. Our practice complies with the UK General Data Protection Regulation (UK GDPR) and the Data Protection Act 2018.
We may collect basic details such as your name, email address, telephone number and message contents when you contact us via our website form or email. In some cases, we may request photos of your property or venue if you choose to share them voluntarily to assist in planning or quoting.
Your data is used solely to respond to your enquiry, provide quotations, or manage ongoing service communication. We do not use personal data for marketing or mailing lists. Your information is never sold, rented or transferred to third parties for unrelated purposes.
Data is stored on secure, password-protected systems within the UK or within hosting services that comply with GDPR. Access is limited to authorised team members who require it for communication and project handling.
Personal information linked to completed enquiries or projects is reviewed every twelve months and deleted when no longer necessary for administration, accounting or legal record-keeping.
We may share essential details (e.g., a delivery address) with trusted local contractors or couriers strictly for project-related tasks. Each of these partners operates under confidentiality and data-protection agreements.
You have the right to request access to your personal data, to correct inaccuracies, or to ask for deletion when appropriate. Requests can be made by writing to our contact address below. We will respond within one calendar month as required under UK GDPR.
Our website uses small functional cookies for session performance and simple visit statistics. More details can be found in our Cookie Preferences page.
Hearthline Decor Services
14 Bennetts Hill, Birmingham B2 5RS, England
Phone: 441 213 845 760
Email: [email protected]
This notice may be updated periodically. The most recent version will always appear on this page.